Privacy Policy

Keyversely LLC ("we," "us," or "our") operates the website bigbl.com. This Privacy Policy explains what information we collect when you visit or make a purchase from our store, how we use it, and what rights you have over it.

We keep this simple: we collect only what we need to process your order and support you. We do not sell your personal information to anyone, ever.

Information We Collect

When you place an order or contact us, we may collect:

• Contact information — your name and email address, used to deliver your license key and send order confirmations.
• Payment information — billing details processed securely through our payment provider. We do not store your full card number on our servers.
• Order details — the products you purchased and transaction history, used to fulfill orders and handle refund requests.
• Device and usage data — basic information like IP address, browser type, and pages visited, collected automatically to help us understand how our site is used and to prevent fraud.

We do not collect more than we need. We do not ask for your phone number unless you voluntarily provide it when contacting support.

How We Use Your Information

• To process and deliver your order (primarily, sending your license key by email)
• To send order confirmations and support communications
• To handle refund or replacement requests
• To detect and prevent fraud
• To improve our website and customer experience
• To comply with legal obligations

We do not use your information for automated profiling or sell it to advertisers.

Sharing Your Information

We do not sell, trade, or rent your personal information. We may share it only with trusted third parties who help us operate our business:

• Payment processors — to securely handle your transaction.
• Email service providers — to deliver your license key and order confirmation.
• Analytics tools — to understand website traffic in aggregated, anonymized form.
• Law enforcement or courts — if required by law or to protect our rights.

All third parties we work with are contractually required to handle your data securely and only for the purpose we specify.

Cookies

Our website uses cookies — small files stored in your browser — to keep your shopping session active and to understand how visitors use the site. We use:

• Essential cookies — required for the site to function (e.g., your cart and session).
• Analytics cookies — help us understand which pages are most useful (anonymized data).

You can disable cookies in your browser settings at any time. Disabling essential cookies may affect how the site functions.

Data Retention

We keep your order information for as long as necessary to fulfill our legal and business obligations — typically up to 7 years for transaction records in accordance with US tax law. If you request deletion of your account or data, we will remove what we are legally permitted to remove and inform you of anything we are required to retain.

Your Rights

Depending on where you live, you may have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate data
• Request deletion of your data (where legally permitted)
• Opt out of any marketing communications
• Lodge a complaint with a data protection authority

To exercise any of these rights, email us at support@keyversely.com. We will respond within 30 days.

Children's Privacy

Our store is not directed at children under the age of 13. We do not knowingly collect personal information from children. If you believe we have inadvertently collected such information, please contact us and we will delete it promptly.

Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will update the "last updated" date at the top of this page. We encourage you to review this page periodically. Continued use of our site after changes are posted constitutes your acceptance of the updated policy.