Return & Refund Policy

At BigBL, we strive to provide you with genuine digital software licenses delivered instantly and reliably. Since our products are digital and activated upon delivery, our return policy reflects the nature of the products we offer.

Eligibility for Refund

• You are eligible for a replacement or refund **only** if the activation key is invalid or does not work.
• You must notify us **within 24 hours** of purchase if the key doesn't work.
• We cannot process refunds for products that have been successfully activated or used.

How to Request a Refund

If you experience an issue, please contact our customer service team with the following details:

• Order ID or proof of purchase
• Details of the issue
• Screenshot or screen recording of the error (if applicable)

Our support team will verify your claim and provide a working replacement or a full refund within 24 hours.

Contact Information

• 📧 Email: bigbl01@hotmail.com
• 📞 Phone: +33 7 58 32 95 26
• 💬 Live Chat: Available on our website during business hours

For more details, please review our Terms of Service.